Help & FAQs
FAQs
How do I sign up for Rewards
In order to become a Rewards member, you’ll need to download our app and follow our short sign up process. Once you have created a username and password, you can start using your ONE Card in store.
How often will I get rewards
For every £1 you spend in store, you will receive 2 points that will be added to your balance. These points may then be used at any time in-store.
We will also send you exclusive vouchers throughout the year with different offers and promotions we might be running.
I've joined how do I see my rewards
You can see your rewards in your app at any point in the top right corner.
Terms & Conditions
Please view our full Terms and Conditions here
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
